Privacy Policy Succublast

Last updated: September, 06 2023.

At Succublast, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your information.  By using this website, succublast.com, and any related subdomains (the “Website”), you agree to the collection and use of information in accordance with the present Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

Collection of Personal Information

When you visit our website, we may collect personal information that you voluntarily provide to us. This may include your name, email address, shipping address, and payment information. We may also collect non-personal information, such as your IP address and browser type, which helps us to better understand how visitors use our website. When visitors leave comments on the site to leave reviews or comment on our blog post, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Use of Personal Information

We use the personal information that we collect for the following purposes:

  • To process and fulfill orders
  • To communicate with you about your order or our products and services
  • To provide customer support
  • To improve our website and services
  • To send promotional emails and marketing communications, which you can opt-in or opt-out of at any time
  • If you request a password reset, your IP address will be included in the reset email. 

We will not sell, rent, or share your personal information with any third party without your consent, except in the following circumstances:

  • To comply with a legal requirement or request
  • To protect the rights, property, or safety of Succublast, our customers, or others
  • In connection with a merger, acquisition, or sale of our business
  • We may share your information with our trusted partners and service providers who assist us in providing our products and services to you.

Payments

On Succublast, customers credit card number and security code are never stored on our website. We have partenered with Paypal and Stripe payment processors in order to keep your sensitive information safe. The payment gateway plugins used on this website ensure credit card data never enters or passes through our website’s database. Both Stripe and Paypal are PCI-DSS (Payment Card Industry Data Security Standard) compliant. Stripe is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

Stripe Payments

If you decide to check the option to save payment details for a future use with Stripe payment processor,  you can store some of the credit card info via a secure method called tokenization. Tokenized payment methods can be used for convenience in future purchases by the logged-in customer. Credit card tokens include the last four digits of a card, the card brand/type, and its expiration date, mostly so the customer can identify which token is for which card. With tokenization, customers actual credit card information is stored on the servers of the payment processor. The only data saved on Succublast is in the form of a string of characters called a token. These tokens are designed to be useless outside the precise context they’re created for.

Imagine if, when you exchanged your money for chips at a casino or ride tickets at a fair, those chips or tickets not only couldn’t be spent on anything outside the casino or fair but couldn’t be spent by anyone but you. Tokens are super-specific — specific to the customer, specific to your website, specific to the payment gateway’s payment processor. If any of those factors aren’t precise, the token won’t work as a placeholder for a customer’s payment information. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy.

Paypal Payments

When selecting the PayPal payment option, a new browser tab linked to PayPal will open. The entire payment process is managed by PayPal, and information about how PayPal uses and processes payment details can be found in their Privacy Policy.

Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights with respect to your personal data, including the right to:

  • Access and obtain a copy of your personal data;
  • Rectify inaccurate or incomplete personal data;
  • Erase your personal data; (This does not include any data we are obliged to keep for administrative, legal, or security purposes.)
  • Restrict or object to the processing of your personal data;
  • Data portability;
  • Withdraw your consent to the processing of your personal data at any time.

To exercise your rights, please contact us using the contact information provided below.

Cookies and their expiry date

Succublast uses cookies to improve the user experience on our website. Cookies are small data files that are placed on your computer or mobile device when you visit a website. They help us remember your preferences and improve your user experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features on our website.

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third-Party Websites

In general, the third-party providers we use will only collect, use, and disclose your information as necessary to perform the services they offer us. However, some third-party service providers, like payment gateways and payment transaction processors, have their own privacy policies regarding the information we must provide for purchase-related transactions.

For these providers, we advise you to review their privacy policies to understand how they handle your personal information. It’s important to note that some providers may operate in or have facilities in different jurisdictions than either you or us. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

Links

Our website may contain links to third-party websites (external videos, articles, or social media platforms). We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security

To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to prevent its inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and processed by our PCI-DSS compliant payment processors, Paypal or Stripe. An in-depth explanation on the way the payment with these two payment processor works can be seen above on this page in “Payments​”.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Age of Consent

To browse and make purchases on this succulent e-commerce site, you must be of legal age in your country. By using this website, you affirm that you meet the legal age requirements necessary for engaging in online transactions and providing consent for the collection and use of your personal information as outlined in our Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Changes and clarifications will take effect immediately upon their posting on the website. 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@succublast.com.

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